Unified Communication as a Service and Security Bundle
Challenge
Security operations teams must dedicate resources to monitoring and addressing a wide range of issues related to people, process and technology. Constantly evolving cybersecurity risks require vigilance against new viruses and new points of entry. Internal policies and processes must guard against human error, negligence and willful acts. Given the breadth and depth of potential risks to oversee, teams can become overwhelmed by basic troubleshooting tasks, which can lead to neglect of more critical and complex issues, as well as compromised communication and collaboration functionality.
The Solution
A bundled solution that integrates Unified Communication as a Service (UCaaS) transport, along with an additional layer of basic security functionality, can help teams that are stretched thin juggling myriad priorities. A cloud-based solution, UCaaS offers a set of integrated and scalable functionalities that include IP Telephony, messaging and presence, conferencing, mobility and collaboration. Bundling options can also integrate with multiple forms of transport, such as MPLS, SD-WAN, DIA, and Broadband, to address specific requirements around bandwidth, reliability and scalability.
Benefits of Bundling Include:
- Enhanced collaboration and communication
- 24x7 proactive monitoring by U.S. Network Operations Center
- 24x7 Global Customer Support
- Web portal for full visibility and management
- On-demand dashboards and report generation
- Competitive value-added bundle pricingCoupled with affordable, enterprise-grade security, a bundled solution reduces riskand costs while improving agility and simplifying management
Benefits
Bundling UCaaS with security allows businesses to evolve from Capex to Opex models, reducing total cost of ownership and investment in infrastructure/network operations. Pay-as-you-grow models, meanwhile, allows for expansion in the number of users and functionalities.
Additional benefits include cost predictability, high network availability, and business continuity.
By integrating a security layer into the communications and collaboration platform, we help provide oversight of common security risks such as Denial of Service (DoS), Spam Over Internet Telephony (SPIT) and Theft of Service (ToS). The knowledge that basic security monitoring and problem detection is native to the platform delivers peace of mind to engineering teams and frees up resources to focus on more critical security concerns.
Insights
Solutions
Experience world-class digital capabilities. Run faster and more efficiently leveraging existing systems and our award-winning enterprise technology services.
Solutions
Experience world-class digital capabilities. Run faster and more efficiently leveraging existing systems and our award-winning enterprise technology services.